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How Long are Customers Willing to Wait? #infographic

How Long are Customers Willing to Wait? #infographic

That is how long a lot of customers are prepared to wait on hold. Although sometimes telephone wait times are perceived as a necessary evil, they deserve a second look. Understanding consumers ' needs will help business owners develop strategies to fight disappointment and build loyalty. Another minute will pass in the time it takes you to finish reading through this infographic. Are you prepared to satisfy the needs of your customers?

How Long are Customers Willing to Wait? #infographic

infographic by: www.mapcommunications.com

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