Any company's success, no matter big or small, depends on its customers. Your utmost priority should be to keep your clients happy and satisfied. Creating a safe and positive relationship with them therefore is very important to you. Customer meeting is a perfect way to get this done. Holding daily contact with them helps establish a long-term relationship with them.
1 in 3 customers leave a brand they love after just one bad experience, according to a PwC report. If that one bad experience is the very first meeting, then there is a high chance of losing the customers even before they start. It is therefore extremely critical that the clients get a strong first impression. It is crucial for this that you are well prepared for your first meeting with a new client.
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