Chatbots have changed how companies interact with their customers in the eCommerce industry with instant, inexpensive and highly customizable support. Here are the top 8 examples in the eCommerce industry of chatbots in 2020.
✔️ Nike improved its average CTR by 12.5 times and conversions by 4 times with a chatbot called StyleBot.
✔️ For instance, SEPHORA has seen an increase in booking rates of 11 percent through the Sephora Reservation Assistant.
✔️ And Snaptravel has seen $1 million in hotel bookings in less than a year since using Facebook Messenger.
Let's build and host your own eCommerce chatbot to increase customer engagement just like well-known brands have done. Link: https://masterofcode.com/blog/top-8-examples-of-chatbots-in-the-ecommerce-industry-in-2020?utm_source=infographicview&utm_medium=infographic
Also Visit: The importance of video marketing in eCommerce.
infographic by: masterofcode.com